Urgent Message About Caller-ID Spoof

Please be advised our Columbus South High Street location’s telephone number was recently used by an unauthorized third party in a Caller-ID Spoof. According to the Federal Communications Commission, Caller-ID Spoofing occurs when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. We can assure you these calls did not originate from our organization. All company and customer data remain secure and have not been compromised. We apologize for any inconvenience. Local and federal authorities have been notified and investigations are ongoing to find the source of the nuisance calls. We encourage you to exercise an appropriate level of caution when divulging any personally identifiable information on suspicious calls.

Again, we have confirmed these calls did not originate from our telephone system nor was there any breach of customer information. We have filed a complaint with the Federal Communications Commission requesting their assistance in locating the actual source of the fake Caller-ID attempts. If you require additional information, please contact our Customer Service Department at 855-586-3298.

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